Effective Date: January 1, 2025

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The Paperwork Chef ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including compliance with GDPR (EU & UK), CCPA (California), and other international privacy laws.

1. Information We Collect

We may collect the following personal and non-personal information when you use our website:

Personal Information (Collected When You Provide It)

• Name, email address, phone number

• Business details (if applicable)

• Payment and billing details (processed securely through third-party services)

• Communication history (e.g., support requests, customer feedback)

Non-Personal Information (Collected Automatically)

• Website usage data (cookies, IP addresses, browser type, analytics)

• Behavioral data (how you interact with our website)

• Location data (only if permitted by your device/browser settings)

2. How We Use Your Information

We process your information for the following purposes:
✅ To provide services and fulfill purchases
✅ To communicate updates, promotions, and educational content
✅ To improve website functionality and user experience
✅ To ensure security, fraud prevention, and regulatory compliance

We process your personal data based on legitimate interest, contractual necessity, or user consent, depending on applicable laws.

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Union (EU) and UK, we rely on the following legal grounds for data processing:

• Consent: When you voluntarily provide information (e.g., subscribing to emails).

• Contractual Obligation: When processing data is necessary to fulfill a purchase or service request.

• Legitimate Interest: For improving services, fraud prevention, and ensuring security.

• Legal Compliance: When required by law to retain information (e.g., financial records for tax purposes).

4. Your Rights Under GDPR, CCPA, and Other Privacy Laws

Depending on your location, you have the following rights:

For EU/UK Residents (GDPR/UK GDPR)

• Right to Access – Request a copy of your personal data.

• Right to Rectification – Correct inaccuracies in your data.

• Right to Erasure ("Right to Be Forgotten") – Request deletion of your data.

• Right to Restrict Processing – Limit how we use your data.

• Right to Data Portability – Transfer your data to another provider.

• Right to Object – Stop processing based on legitimate interest.

• Right to Withdraw Consent – Opt-out of marketing or revoke consent for data processing.

For California Residents (CCPA)

• Right to Know – Request details on what personal data we collect and how we use it.

• Right to Delete – Request deletion of personal data.

• Right to Opt-Out of Data Sharing/Sale – We do not sell user data, but you can still opt-out of any targeted advertising.

• Right to Non-Discrimination – We will not deny services if you exercise your privacy rights.

How to Exercise Your Rights

To request access, correction, or deletion of your data, contact us at:
📧 Email: cooking@thepaperworkchef.com

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We will respond within 30 days (GDPR) or 45 days (CCPA).

5. Cookie Policy & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

✅ Essential Cookies – Required for website functionality.
✅ Analytics Cookies – Help us understand website traffic and usage patterns.
✅ Marketing Cookies – Used for advertising and promotions (only with user consent).

By using our website, you agree to our use of cookies. You can manage cookies via browser settings or opt-out using our cookie consent banner.

6. Data Security & International Transfers

• We implement strong security measures to protect your data.

• Your information may be transferred outside the EU/UK (e.g., Wix servers or third-party processors).

• When transferring data internationally, we ensure adequate safeguards (e.g., EU Standard Contractual Clauses).

7. Third-Party Services & Data Processors

Our website is hosted on Wix.com, which processes data securely. We also use third-party tools for payments, analytics, and email marketing. These providers have their own privacy policies.

For details, see: Wix Privacy Policy.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.

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9. Contact Information

For any privacy-related questions or requests, please contact us:

📧 Email: cooking@thepaperworkchef.com
📍 Address: Chicago Heights, IL USA 60411

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By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described.